Visitor Management Attendant
Req #: 45008
Full Time
Shift: Evenings
WMC Security
United Health Services Hospitals
Johnson City, NY
Weekly hours: 40

Visitor Management Attendant, Wilson Medical Center

United Health Services is seeking a Visitor Management Attendant to join our Wilson Medical Center team in Johnson City, NY. This is a benefits-eligible position.

Shift: Evenings
Hours per week: 40
Salary range: $17.00 - $22.95/hour, depending on experience


Visitor Management Attendant Position Overview

Performs a variety of safety related functions while involved in the safeguarding of employees, patients, visitors, physicians and property. This position is also responsible for issuing clearances for visitors/non-employees into UHS facilities.

UHS Wilson Medical Center is a 280-bed hospital and Level II Trauma Center. In this position, you’ll serve a medical facility that is a regional leader in cardiac surgery, neurosurgery and neurosciences, cancer care, maternity and high-risk obstetrics, neonatal intensive care, blood disorder treatment, and physical therapy and rehabilitation. Wilson is a bustling hospital and is a 24-hour designated stroke and chest pain center.

Visitor Management Attendant Responsibilities and Expectations

    • Provides a positive experience to all customers
    • Acts as a deterrent to theft and vandalism
    • Stands guard at their entrance
    • Upon request, provides patient transport
    • Adheres to the Visitor Management Policy and all other UHS policies and procedures
    • Uses the United Health Services scripts to communicate information to all persons
    • Conducts oneself in a professional manger to all persons who enter the facilities
    • Maintains a presence at entrances at all times
    • Understands the Security Department Performance Improvement Plan and conducts safety inspections to include but not be limited to ID Badge Check, Issuance of Visitor Badge
    • Assesses the needs of the person entering the facility (i.e. wheelchair, escort)
    • Coordinates after-hours visitation escorts (from the Emergency Room entrance)
    • Responsible for the collection and documentation of lost and found items turned into them, and assist in determining location of owner of property, when possible
    • Assists with providing Valet Services to patients, staff and visitors upon request
    • Demonstrate commitment to organizational Values of Compassion, Trust, Respect, Teamwork, and Innovation

Position Qualifications

  • Education/Experience
    • Minimum Required:
      • High School Diploma or equivalent
    • Preferred:
      • Prior customer service experience

  • License/Certification
    • Minimum Required:
      • Must be able to successfully pass a background investigation
    • Preferred:
      • Ability to meet the requirements of the NYS Security Guard License

Employee Benefits at United Health Services

When you work at United Health Services, you become part of our family. We’re proud to offer competitive benefits and compensation to our employees who make an impact every day.

  • Health, dental, and vision insurance
  • Voluntary benefits, including cancer, pet, and life insurance
  • 403(b) retirement plan with company match model
  • Immediate accrual of paid time off
  • Wellness program rewards and insurance discounts
  • Employee Assistant Program (EAP) counseling and concierge services
  • Free, extensive online training through HealthStream
  • Tuition reimbursement and education incentive programs to further your education, particularly in nursing or allied health fields

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York’s Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are “LOVED!” This means we’re Living Our Values Every Day. Here, you’ll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.


United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at

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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.