Business Intelligence Developer III - Epic PB/HB
Req #: 44530
Full Time
Shift: Days
Business Intelligence
United Health Services Hospitals
Binghamton, NY
Weekly hours: 40

Business Intelligence Developer III, Binghamton, NY (Remote)

United Health Services is seeking a Business Intelligence Developer III Epic PB/HB experience to join our Business Intelligence team in Binghamton, NY. This is a BENEFITS-ELIGIBLE position.

Shift: Days
Hours per week: 40
Salary range: Depending on experience


Business Intelligence Developer III Overview

Under general direction or assignment assists in planning, development, implementation, evaluation and maintenance of business solutions. Analyzes assigned tasks and develops solutions to meet the needs through use of business Intelligence tools, databases, dashboards, systems or methods, and procedures. Competent to work on all phases of development independently. Works cooperatively to determine problems that need solving, identifying needs and develops or recommends potential solutions. Capable of providing leadership and technical direction on large multi-entity corporate level projects.

Business Intelligence Developer III Key Responsibilities and Expectations

  • MUST have EPIC PB/HB experience
  • Provides project management skills in relation to business intelligence development as it relates to business needs.
  • Identifies and evaluates opportunities for operational/quality improvement and productivity for the organization. Develops proposals for improvement and presents to Management for approval.
  • Formulates logical, concise statement of business needs or problems. Develops practical solutions to meet needs or solve problems. Develops system proposals into specifications for all projects approved for development.
  • Acts as consultant to users in developing and documenting business solutions necessary for successful departmental operation and control.
  • Creates documents for training on new systems features, upgrades, or refreshers.
  • Provides technical leadership for users as appropriate.
  • Generate standard or custom reports summarizing business, financial, clinical or economic data for review by executives, managers, clients, and other stakeholders.
  • Synthesize current business intelligence or trend data to support recommendations for action.
  • Maintain library of model documents, templates, or other reusable knowledge assets.
  • Create business intelligence tools or systems, including design of related databases, spreadsheets, reports, Dashboards or outputs.
  • Manage timely flow of business intelligence information to users.
  • Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
  • Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
  • Identify or monitor current and potential customers, using business intelligence tools.
  • Disseminate information regarding tools, reports, or metadata enhancements.
  • Provide technical support for existing reports, dashboards, or other tools.
  • Identify and analyze industry or geographic trends with business strategy implications.
  • Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
  • Create or review technical design documentation to ensure the accurate development of reporting solutions.
  • Analyze technology trends to identify markets for future product development or to improve sales of existing products.
  • Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
  • Review designs, codes, test plans, or documentation to ensure quality.
  • Interfaces with vendors for acquired systems to insure that UHS procedures are developed and modified to insure that operations are controlled properly.
  • Assesses personal learning needs; attends workshops/seminars system training, reviews literature in system automation to expand knowledge and maintain expertise in project management and proposal development.
  • Develops own personal work-related goals and objectives in congruence with those established by the department and divisions.
  • Abides by the Service Delivery Standards of the Department in interaction with physicians, staff, employees and other customers.
  • Participates as a member of committees as identified.
  • Attends workshops/seminars system training, reviews literature in system automation to expand knowledge and maintain expertise in clinical or financial practices.
  • Develops SQL code for developing business solutions
  • Create ETL Packages
  • Uses Epic Cogito suite of tools or other industry standard tools to develop business solutions
  • Demonstrate commitment to organizational Values of Compassion, Trust, Respect, Teamwork, and Innovation

Position Qualifications


  • Epic Patient Billing/Hospital Billing experience
  • Master’s Degree with two (2) years relevant experience or Bachelor’s Degree with four (4) years relevant experience to include: Business Intelligence, or Systems Analyst experience, database code and management experience with Degree Concentration in Computer Science, Computer Engineering, Industrial and Systems Engineering, Mathematics, Information Systems, Business Intelligence or healthcare related field
  • Three (3) year of Project Management Experience
  • Excellence in using query languages such as SQL
  • Good scripting and programming skills
  • Proficiency in data visualization tools
  • Excellent understanding of RDMS


  • Master’s Degree in Computer Science, Computer Engineering, Industrial and Systems Engineering, Mathematics, Information Systems, Business Intelligence or healthcare related field
  • Three (3) years of Reports, Metrics and Dashboard creation
  • Clinical or Financial Systems Organizational Experience
  • Two (2) years Epic Experience
  • Experience in SSIS Integration Services
  • Experience in SSRS Reporting Services


Minimum Required:

  • Must be willing to travel for training and achieve certification within ninety (90) days of completion of training at Epic in application as assigned


  • Green Belt Lean/Six Sigma Certified
  • Epic Cogito Fundamentals Certified
  • Epic Clarity Data Model Certified
  • Epic Caboodle Data Model Certified
  • Epic Revenue Data Model Certified
  • Epic Clinical Data Model Certified
  • Epic Access Data Model Certified
  • Epic Cogito Project Manager Certified
  • Project Management (PMP) Certification
  • Microsoft SQL Certification

Employee Benefits at United Health Services

When you work at United Health Services, you become part of our family. We’re proud to offer competitive benefits and compensation to our employees who make an impact every day.

  • Health, dental, and vision insurance
  • Voluntary benefits, including cancer, pet, and life insurance
  • 403(b) retirement plan with company match model
  • Immediate accrual of paid time off
  • Wellness program rewards and insurance discounts
  • Employee Assistant Program (EAP) counseling and concierge services
  • Free, extensive online training through HealthStream

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York’s Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are “LOVED!” This means we’re Living Our Values Every Day. Here, you’ll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

About New York’s Southern Tier

As an employee of United Health Services, you’ll call the Southern Tier, or more specifically, the Greater Binghamton area, home. Known for entertainment and restaurants, craft brews, outdoor experiences, minor-league sports, family-friendly events, and a keenness for local history (like our connection to the Twilight Zone and our six antique carousels), Greater Binghamton offers something for everyone. We’re a short drive away from the Finger Lakes region in Central New York, three hours from New York City, and just shy of four hours from Niagara Falls, Canada.


United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at

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Harold Harrington
Harold Harrington
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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.