United Health Services is a family of health services organizations that exists to improve the health of the communities we serve by developing and maintaining a comprehensive and cost-effective healthcare system. We are a not-for-profit organization operated for the public benefit. Formed in 1981 through the consolidation of three community hospitals, United Health Services employs more than 6,500 people. As a teaching hospital, United Health Services trains over 70 physicians per year in residency and fellowship programs. Learn more about our Mission, Vision and Values.
Each of the member organizations (as part of United Health Services) is owned by the community it serves, and each organization is governed by an all-volunteer Board of Directors composed of local citizens:
United Health Services is the regional referral center for such medical specialties as cardiac surgery, neurosurgery, renal dialysis, neonatal intensive care, trauma care, reconstructive surgery, chemical dependency care and physical rehabilitation. It also is the home of the Decker Center for Advanced Medical Treatment and a cancer care center and is a major teaching affiliate of the Clinical Campus at Binghamton of Upstate Medical University, located in Syracuse, NY.
Teaching opportunities are available at United Health Services with Family Practice, Internal Medicine, Podiatry, Transitional Year and Preliminary Medicine Year Residents; the Geriatric and Sports Medicine Fellows; and the medical students on rotation from Upstate Medical University, located in Syracuse, NY.
At United Health Services, we value the high standards that national and statewide organizations measure when they administer their periodic surveys. We also value input from our patients, visitors and others who let us know how we are doing by participating in surveys and recognizing our employees and services through our “Saying Thanks for Special Care” program. In addition, we set high standards for ourselves in terms of clinical outcomes as well as service excellence. Each department reviews procedures and processes, as well as outcomes, and every year they set quality goals.
We are delighted to say that each year we are recognized for the quality of our care. We also make progress through our quality improvement process and through participating in regional and national programs.
The American Heart Association has recognized UHS with the 2019 Workplace Health Achievement Index-Silver-Level recognition for taking significant steps to build a culture of health in the workplace.
The UHS Virtual Walk-In earned ClearHealth Quality Institute (CHQI) accreditation for consumer-to-provider telemedicine. CHQI is an independent healthcare accrediting body that offers the only telemedicine or telehealth accreditation program backed by the American Telemedicine Association (ATA). By achieving this status, UHS demonstrates to consumers, the medical community, regulators and other stakeholders that its telemedicine policies, programs and processes meet the clinical, legal, technology and administrative standards set forth by CHQI to advance safety and quality.
UHS Chenango Memorial Hospital has been awarded accreditation by the Healthcare Facilities Accreditation Program, the nation’s original, independent accreditation program recognized by the Centers for Medicare and Medicaid Services.
Accreditation confirms that UHS Chenango Memorial is providing high-quality care as determined by an independent, external process of evaluation.
The award from the American Stroke Association recognizes UHS’ commitment to implementing a higher standard of stroke care and its success in ensuring that stroke patients receive treatment according to nationally accepted standards and recommendations.
UHS has received a 2019 "Get with the Guidelines-Heart Failure Gold Plus Quality Achievement Award" for implementing specific quality measures in caring for patients who have heart failure. The award is presented by the American Heart Association and the American College of Cardiology Foundation.
UHS has been awarded Heart Failure Accreditation by the American College of Cardiology for our healthcare system’s commitment to effectively treating patients with heart failure.
UHS Wilson Medical Center has been verified as a Level II trauma center by the American College of Surgeons’ Committee on Trauma. This nationally respected verification recognizes UHS' dedication to providing high-quality, multidisciplinary care to injured patients throughout the region.
The verification program confirms that a trauma center provides the highest quality of care to all patients who arrive with severe injuries. To be verified, a trauma center must meet essential criteria as defined by the surgeons’ committee.
UHS Wilson is a New York State-designated Level II trauma center and the only ACS-verified trauma program in the Southern Tier of New York and Northern Tier of Pennsylvania. Annually, more than 1,000 injured patients arrive at UHS Wilson’s Emergency Department to be treated for a wide range of severe, often life-threatening injuries.
The Centers for Medicare and Medicaid Services has recognized UHS for hip and knee replacement surgery. UHS is one of only six hospitals in New York State, and one of only 97 in the entire United States, to receive the designation.
Excellus BlueCross BlueShield, a major healthcare insurer, has recognized UHS Chenango Memorial Hospital’s dedication to national quality goals. Excellus stated that UHS Chenango Memorial had achieved an outstanding 100 percent of the quality goals established by Excellus BlueCross BlueShield’s Small Hospital Incentive Program.
The UHS Breast Center is the first facility in Greater Binghamton to receive three-year accreditation by the National Accreditation Program for Breast Centers. This places UHS among an elite group of medical centers where the full spectrum of breast care is available and meets the highest clinical standards.
UHS’ primary care offices have achieved Patient-Centered Medical Home Accreditation from the National Committee for Quality Assurance in Washington, D.C. The term Medical Home is used because every patient should have a primary care provider whose office is the home base for their medical needs.
In 2016, the Commission on Cancer of the American College of Surgeons renewed the accreditation of the UHS Oncology Program. To maintain ACOS accreditation, facilities with approved cancer programs must undergo an exhaustive, on-site review every three years.
This recognition means we comply with 31 state criteria for quality in specialized stroke care. Most of all, it means you can be confident in our ability to treat your stroke quickly and effectively, using the latest medicines and techniques.
The internationally respected Society of Chest Pain Centers designates UHS as an Accredited Chest Pain Center, reflecting UHS’ high level of expertise in caring for patients who arrive in the Emergency Department with chest pain.
UHS has been recognized for outstanding surgical outcomes from the National Surgical Quality Improvement Program of the American College of Surgeons. The program recognizes select hospitals that consistently provide exceptional care to surgical patients with a goal of avoiding complications.
UHS is one of four regional collaboratives selected by the New York State Department of Health to participate in this quality improvement program to prevent pressure ulcers and standardize treatment. STAMP means Success Through Assessment, Management and Prevention. For more information on this initiative, go to the New York State Health Department website.
The New York State Department of Health has contingently designated UHS a provider-led Medicaid health home, enabling UHS to work with other agencies to improve access to care for Medicaid patients with multiple complex medical issues.
UHS is driven to achieve the highest quality standards in radiation therapy. That's where the American College of Radiation Oncology Practice (ACRO) accreditation comes in. It assures that we're meeting vigorous and nationally accepted standards for cancer patient safety and radiation oncology care.
ACRO accreditation isn't easy to accomplish. All of our personnel, equipment and quality assurance and quality control procedures must go through a rigorous review process in order to meet specific requirements.
The Cardiac Rehabilitation program at UHS Delaware Valley Hospital has been recertified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). This certification is recognition of Delaware Valley’s commitment to improving the quality of life of patients by enhancing standards of care.