Principal Trainer
Req #: 37368
Full Time
Shift: Days
EPIC Training
United Health Services Hospitals
Johnson City, NY
Weekly hours: 40
Working at United Health Services is different. We support our employees in ways other companies can't. We offer great health insurance, retirement plans, education assistance and paid time off programs for part-time and full-time employees. We even offer employees free emergency drop-in childcare for children ages 4-12. As the region's largest employer, we are dedicated to our employees and our community.

  • Position Overview
    • The Epic Principal Trainer (PT) is responsible for developing and maintaining course curriculum and supporting training materials. The PT’s work closely with application analysts to ensure training materials and associated tools are in sync with the specific application and training environment. The PT will facilitate and lead training throughout the organization to ensure end users can effectively and efficiently use the system. The PT will partner with department managers, credentialed trainers, and super users to transition new hires/transfers to the appropriate 2nd level workflow training and support program.
  • Position Requirements
    • Education/Experience
      • Minimum Required:
        • Bachelor's Degree in Computer Science, Information Technology, Education or related healthcare field is required.
        • In lieu of a Bachelor’s degree, 3-5 years in a training role, preferably in health care.
        • Must be able to write and edit curriculum for all roles that require training and create job aids and other training materials.
        • Strong organization skills with the ability to meet deadlines and attend numerous meetings.
        • Must be able to lead classroom training and be able to present the material clearly and with confidence.
        • Must be able to lead the credentialing process for identified staff.
        • Self-motivated with the ability to learn new concepts and job requirements quickly as well as handle frequent change.
      • Preferred:
        • Minimum of two to four years Epic experience preferred.
        • Experience in adult education/training in the healthcare industry or related field strongly preferred.

    • License/Certification
      • Minimum Required:
        • Current Epic certification(s) or
        • must be willing to travel for training and achieve certification within 90 days of completion of training at Epic in application as assigned.
      • Preferred:
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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. And, we offer at no charge to employees the United Health Services Emergency Drop-In Childcare Center, a learning and enrichment environment for children ages 4-12. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.