Patient Accounts Representative
Req #: 42029
Full Time
Shift: Days
Patient Accounting
United Health Services Home Care PHC
Johnson City, NY
Weekly hours: 40

Patient Account Representative, Johnson City

United Health Services is seeking a Patient Accounts Representative to join our Home Care Team in Johnson City, NY. This is a BENEFITS ELIGIBLE position.

Shift: Days
Hours per week: 40
Salary range: Depending on experience

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Patient Accounts Representative Overview

The Patient Accounts Representative is responsible for timely and accurate processing of and effective follow-up on all services, equipment and supplies. In this position, the representative should make every effort to assist the patient with questions and/or concerns and streamline the process for the patient, ensuring a high level of customer service.

Patient Accounts Representatives Key Responsibilities and Expectations

  • Receives and processes referrals/orders from UHS Hospitals, physician offices, patients, and showroom. Responsible for entering information into the system and printing delivery ticket. Schedules deliveries, as necessary.
  • Verifies insurance and obtains prior approvals. Maintains and tracks authorizations from insurance companies, as necessary.
  • Effectively communicates with patients, referral sources and physician offices, billing staff and customer service departments to rectify problems, address questions and concerns. Handles requests for corrections and additional information, as required.
  • Keeps updated with the most current insurance rules and regulations.
  • Supports retail sales - works Showroom, when needed.
  • Makes weekly follow up calls for patients with Durable Medical Equipment (DME).

Position Qualifications

Minimum:

  • High School Diploma of equivalent.
  • Experience in resolving issues as they occur while efficiently managing high work volume in a fast paced work environment.

Preferred:

  • Experience with durable medical equipment (DME)

Employee Benefits at United Health Services

When you work at United Health Services, you become part of our family. We’re proud to offer competitive benefits and compensation to our employees who make an impact every day.

  • Health, dental, and vision insurance
  • Voluntary benefits, including cancer, pet, and life insurance
  • 403(b) retirement plan with company match model
  • Immediate accrual of paid time off
  • Wellness program rewards and insurance discounts
  • Employee Assistant Program (EAP) counseling and concierge services
  • Free, extensive online training through HealthStream

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York’s Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are “LOVED!” This means we’re Living Our Values Every Day. Here, you’ll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

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Michael Thomas
Recruiter
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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.