Patient Access Applications Manager
Req #: 43458
Full Time
Shift: Days
EPIC Revenue Cycle and Access Applications
United Health Services Hospitals
Johnson City, NY
Weekly hours: 40

Position Overview

  • Responsible for the oversight, implementation, and maintenance of assigned Applications. Responsible for managing a team of application analysts who manage these applications. Provides oversight and back up as necessary.
  • Develops implementation and support plans working collaboratively with Application Analysts, Business Owners, and Vendors. Develops expertise in assigned applications as well as business area workflows. Meets regularly with business owners and application analysts to share status, identify issues, and follow up on requests.
  • The Applications Manager is responsible for ensuring the applications meet user requirements, are functioning according to UHS standard. A key responsibility will be to work collaboratively with the IS Technical teams, IS Application teams, vendors, and operational business owner. Duties include: resolving or escalating issues; implementing change requests, participating in upgrade activities, and ensuring policies and procedures related to systems are followed.

Position Requirements

  • Education/Experience
    • Minimum Required:
      • In the absence of a Bachelor’s degree, three (3) years of healthcare experience and minimum of one (1) year related healthcare IT or IT project management experience, required.
      • Build/analyst project team’s management experience required.
    • Preferred:
      • Bachelor's Degree in Computer Science, Information Technology or related healthcare field, preferred.

  • License/Certification
    • Minimum Required:
      • Current Epic certification(s), if applicable
      • Must be willing to travel for training and achieve certification within 90 days of completion of training at Epic within one of the core applications of job responsibility
    • Preferred:
      • Project Management Institute (PMI) Certification or equivalent preferred.
Express Your Interest Apply Now
Kimberly Barker LMSW
Kimberly Barker LMSW
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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.