Medical Receptionist, Rheumatology
Req #: 40294
Full Time
Shift: Days
Vestal Rheumatology
United Health Services Hospitals
Vestal, NY
Weekly hours: 40

United Health Services is seeking a Medical Receptionist to join our Rheumatology practice in Vestal, NY. This is a benefits-eligible position.

Shift: Days, 8 a.m. - 4:30 p.m.
Hours per week: 40
Salary: $15 - $20.25/hour, depending on experience

Medical Receptionist Position Overview

Medical Receptionists provide exceptional customer service for our patients. Working with other employees, nurses, and providers, the Medical Receptionist plays a key role is helping patients have a seamless experience during their visit. In addition to interacting with patients, the Medical Receptionist also performs office functions such as registration, scheduling, insurance verification, and billing.

UHS Rheumatology serves patients who have autoimmune and inflammatory diseases, including arthritis. The UHS Rheumatology team works to detect these conditions early on and, with coordination of care, develop treatment plans to improve symptoms and quality of life for patients.

When you work at United Health Services, you become part of our family. We’re proud to offer competitive benefits and compensation to our employees who make an impact every day.

  • New, higher wages for Medical Receptionists starting at $15/hour
  • Comprehensive orientation and training programs
  • Health, dental, and vision insurance
  • 403(b) retirement savings plan
  • Immediate accrual of paid time off
  • Wellness program rewards
  • Employee Assistance Program (EAP) resources and counseling
  • Professional/leadership development opportunities
  • Tuition reimbursement or incentives to further your education, particularly in the nursing or clinical laboratory/technologist fields

Medical Receptionist Responsibilities and Expectations

  • Greet patients with a positive and friendly approach at every interaction
  • Provide quality service by phone, electronic messaging, or in person; perform registration, scheduling, and insurance verification per policy with attention to detail
  • Stay aware of patient wait times and work with the healthcare team to provide updated information regarding delays
  • Answer patient questions and provide information that is compliant with HIPAA guidelines
  • Balance financial drawer at the end of each day and analyze the financial work list, taking corrective actions as directed
  • Maintain awareness of supplies and restock/order as necessary
  • Promote and facilitate compliance with the Joint Commission, New York State Department of Health, Infection Control, and all organizational/regulatory policies and procedures
  • Treat all patients, family, and other visitors with respect and compassion
  • Demonstrate commitment to United Health Services’ organizational Values of Compassion, Trust, Respect, Teamwork, and Innovation

Position Qualifications

Minimum Required:

  • High school diploma or equivalent


  • Previous administrative or customer services experience
  • Proficient PC skills
  • Knowledge of medical terminology
  • Current driver license

How to Apply

Applications for our Medical Receptionist position can be submitted through United Health Services’ online application system.

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York’s Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices in addition to home care and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are “LOVED!” This means we’re Living Our Values Every Day. Here, you’ll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at

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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.