Medical Receptionist
Req #: 43288
Full Time
Shift: Days
Vestal Rheumatology
United Health Services Hospitals
Vestal, NY
Weekly hours: 40

Medical Receptionist

United Health Services is now hiring a Medical Receptionist to join our team. Various positions are eligible for benefits including health, dental, and vision insurance, a retirement plan with company match, and paid time off. Tuition reimbursement, for those looking to grow their careers, and employee referral programs.

Shifts: Days, generally 8am-5pm
Hours per week: 40
Salary Range: $16.35-$22.13


A medical receptionist is the customer service liaison to each of our practices. As the first point of contact, the MR will greet each patient with courtesy and warmth, using exceptional communication skills, and live our values of Compassion, Trust, Respect, Teamwork, and Innovation.

The purpose of this position is to provide our patients with a seamless and hospitable experience providing patient registration, scheduling, insurance verification, and billing, while supporting administrative tasks as requested by leadership.

Medical Receptionist Key Responsibilities and Expectations

    • Greets customers with a positive and friendly approach at every interaction.
    • Provides detailed quality service via phone, electronic messaging or in person.
    • Performs registration, scheduling and insurance verification as outlined by UHS Policy.
    • Maintains an awareness of patient wait times and works with team to provide updated information regarding any delays.
    • Answers patient questions and provide information as necessary in compliance with HIPAA guidelines.
    • Balances financial drawer and batches at the completion of each day.
    • Analyzes financial work list and take corrective actions as directed.
    • Maintains awareness of supplies, restocks and orders as necessary.
    • Scans documents into Next Gen as outlined by UHS Policy.
    • Always maintains a clean and organized work area.
    • Promotes and facilitates the compliance and of Joint Commission, NYS DOH, Infection Control and all regulatory standards.
    • Participates in Performance Improvement activities within the office.

Position Qualifications


  • High School Graduate or equivalent


  • Previous medical, administrative and customer service experience
  • Proficient PC skills in Excel and Word
  • Knowledge of Medical Terminology and EPIC software
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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.