Medical Office Assistant
Req #: 44148
Full Time
Shift: Days
Methadone Maintenance
United Health Services Hospitals
Binghamton, NY
Weekly hours: 40

Medical Assistant Overview - Full-Time candidates are eligible for up to a $2,500 Sign-On Bonus

In a clerical role, the Medical Office Assistant is the customer service liaison to each of our practices. The Medical Office Assistant greets each patient with courtesy and respect using exceptional communication skills. The purpose of this position is to provide our patients with a seamless experience while following all of our Policies regarding registration, scheduling, insurance verification and billing. In a clinical role, the medical assistant performs patient care tasks under the direction of a licensed nurse and/or nurse practitioner, clinical nurse specialist, physician, or other authorized health care provider

Medical Assistant Key Responsibilities and Expectations

  • Performs clinical assignments within scope of practice of a Medical Assistant to maximize patient experience and ensure patient safety.
  • Promotes and facilitates the compliance and understanding of Joint Commission, NYS DOH, Infection Control and all regulatory standards.
  • Maintains CLIA Waived Lab standards and performs CLIA Waived Lab testing and proficiency validations according to regulatory standards. Includes tri-annual AAFP Lab Proficiency testing, lab quality controls and lab credentialing.
  • Collaborates with patients, families and other members of the healthcare team to coordinate patient care.
  • Greets customers with a positive and friendly approach at every interaction.
  • Provides detailed quality service via phone, electronic messaging or in person.
  • Performs registration, scheduling and insurance verification as outlined by UHS Policy.
  • Maintains an awareness of patient wait times and work with team to provide updated information regarding any delays.
  • Answers patient questions and provides information as necessary in compliance with HIPAA guidelines.
  • Balances financial drawer and batches at the completion of each day.
  • Analyzes financial work list and take corrective actions as directed.
  • Maintains awareness of supplies, restock and order as necessary.
  • Scans documents into Next Gen as outlined by UHS Policy.
  • Maintains a clean and organized work area at all times.
  • Participates in Performance Improvement activities, reviews PI data and assists in the development of Performance Improvement plans.
  • Participates in educational opportunities.
  • Demonstrate commitment to organizational Values of Compassion, Trust, Respect, Teamwork, and Innovation

Position Qualifications


  • High School Diploma or equivalent
  • Graduate of an accredited medical assisting program or direct patient care experience, including but not limited to collection of patient information and data, patient interactions and assisting physicians with procedures in a medical office or hospital setting.


  • One year of experience in a walk in / primary care/ specialty care hospital setting
  • Certified medical administrative assistant (CMAA)
  • Prior experience with Electronic Health Records Systems



  • Documentation of current CPR certification required within 1 week of start of employment.


  • Current driver’s license
Apply Now
Molly Howard
Molly Howard
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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.