Learning and Development Specialist
Req #: 42218
Full Time
Shift: Days
Talent Performance & Organizational Effectiveness
United Health Services Hospitals
Johnson City, NY
Weekly hours: 40

Learning and Development Specialist, Johnson City NY

United Health Services is seeking a Learning and Development Specialist to join our Human Resources team Johnson City, NY. This is a BENEFITS-ELIGIBLE position.

Shift: Days
Hours per week: 40
Salary range: Depending on experience


Learning and Development Specialist Overview

The Learning and Development specialist is responsible for increasing competency and capability levels within UHS through the establishment and delivery of learning and development processes, programs and practices. The role leverages in-depth learning and development knowledge and experience to contribute to solutions and services that are aligned with both UHS’ business goals and HR’s objectives and result in trained employees who are able to perform their jobs well and meet role requirements while also helping them with their career growth and development. The position focuses on managing the overall standards and principles with the Learning and Development function and establishing learning approaches and philosophies, monitoring their execution, and measuring competency levels. This role constantly works with multiple HR stakeholders including the HRBPs, Employee Engagement specialist and also works closely with other training resources and leadership to ensure consistent application of tools, programs and practices across the organization, such as LMS utilization, in order to promote process and practice standardization that achieves both cost savings and improved operational performance.

The role also requires conducting several training programs for employees and leaders across the organization and would require using technology to set metrics and track and measure effective implementation of training initiatives using learning platform skills and adult learning principles.

Learning and Development Specialist Key Responsibilities and Expectations

  • Actively contributes to the execution of Learning and Development portfolio across the key stakeholder groups and analyzes its overall effectiveness in increasing organizational capabilities and achieving business results
  • Implements effective learning strategies, and training programs to help employees progress well in their careers and stay on top of their current roles and requirements
  • Provides high-level consulting support to the Human Resource Business Partner group and business/hospital unit leaders in the development of competitive learning strategies that develop the right capabilities and competencies within their employee population(s)
  • Provides inputs into Developing a UHS’ organization-wide personal and professional training plan and curriculum, including the various trainings needed and the most appropriate method(s) to deliver these
  • Ensures there is Governance followed for the design, update, and implementation of both in-house and vendor-provided training programs, providing expertise in what the most appropriate delivery method(s) for these would be such as classroom, individual, self-paced, and computer-based training
  • Evaluates training programs to track their effectiveness against cost and proficiency goals for the respective business/hospital unit; recommends improvements to better align training methods and goals to overall learning strategy
  • Keeps abreast with industry trends and the market environment; incorporates technical expertise, best practices and business imperatives in developing strategies, processes, tools and programs for key components of competency and capability growth
  • Reviews and improves integration between different learning programs and processes in order to enhance delivery efficiency and effectiveness
  • Collaborates with the HRBPs and Training System administrator along with other training resources within the organization to gain a detailed understanding of Learning & Development needs and goals
  • Serves as a resource for any Learning and Development-related issues, questions or initiatives

Position Qualifications


  • Bachelor’s degree with major study in Human Resources, Human Services, Counseling, Psychology, Philosophy , Legal Studies, or related field.
  • Five years of experience in training, leadership development, Human Resources, Human Services, Counseling, Employee Engagement, Legal Studies or related field.
  • 3 years of experience specifically in conducting training sessions both virtual/in-person


  • Bachelors’ Degree in Human Resources, Human Services, Psychology, Counseling, or related field specifically relating to healthcare.
  • Knowledge of professional training standards, competency development, training design and adult learning principles
  • Experience in actual designing and conducting training programs in multiple topics for overall employee and leadership development and meeting the competency standards of the organization
  • Experience in using technology, e-learning and other learning systems including workday to deliver and track learning initiatives
  • Experience working in Healthcare organization in a training or any other clinical role is an additional advantage
  • ATD certification or equivalent
  • Virtual learning certification

Employee Benefits at United Health Services

When you work at United Health Services, you become part of our family. We’re proud to offer competitive benefits and compensation to our employees who make an impact every day.

  • Health, dental, and vision insurance
  • Voluntary benefits, including cancer, pet, and life insurance
  • 403(b) retirement plan with company match model
  • Immediate accrual of paid time off
  • Wellness program rewards and insurance discounts
  • Employee Assistant Program (EAP) counseling and concierge services
  • Free, extensive online training through HealthStream
  • Tuition Reimbursement

About United Health Services

United Health Services is a not-for-profit healthcare system serving more than 500,000 people in Upstate New York’s Southern Tier region. We offer integrated healthcare services across 60 locations, including four hospitals, three walk-in centers, and 22 primary care offices, in addition to home care services and senior living facilities. The United Health Services system employs more than 6,300 people and comprises 600+ providers who are all committed to providing and supporting the delivery of exceptional patient care.

United Health Services employees and providers are “LOVED!” This means we’re Living Our Values Every Day. Here, you’ll join a team that is dedicated to values-based, coordinated patient care. Every day, we outwardly live our Values of Compassion, Trust, Respect, Teamwork, and Innovation.

About New York’s Southern Tier

As an employee of United Health Services, you’ll call the Southern Tier, or more specifically, the Greater Binghamton area, home. Known for entertainment and restaurants, craft brews, outdoor experiences, minor-league sports, family-friendly events, and a keenness for local history (like our connection to the Twilight Zone and our six antique carousels), Greater Binghamton offers something for everyone. We’re a short drive away from the Finger Lakes region in Central New York, three hours from New York City, and just shy of four hours from Niagara Falls, Canada.


United Health Services in an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.

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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.