Account Processor
Req #: 42081
Full Time
Shift: Days
Outpatient Physical Therapy Endicott
United Health Services Hospitals
Endicott, NY
Weekly hours: 40

Account Processor, Endicott

United Health Services is seeking an Account Processor to join our Outpatient Physical Therapy Team in Endicott, NY. This is a BENEFITS-ELIGIBLE position.

Shift: Days
Hours per week: 40
Salary range: Depending on Experience


Account Processor Overview

Under direct supervision of the Business Office Supervisor and the Physical Therapy and Rehabilitation Unit Coordinator, the Account Processor is responsible for reviewing denied claims using various Soarian Financial work lists or Reports and responding to inquiries from third party payers and demonstrates a thorough understanding of accepted billing and payment practices and reimbursement methodologies.

Account Processor Key Responsibilities and Expectations

  • Reviews denied claims for accurate processing and performs effective follow up with third party billers for denials and underpayments.
  • Uses denial work lists, contacts payers for claim status and re-bills, corrects claims as necessary.
  • Initiates contact with third party payers as indicated.
  • Reviews claims and payments to ensure correct reimbursement from third party payers based on the knowledge and understanding of charge entry. Documents thoroughly any action taken on encounters in Soarian Financials.
  • Recommends and forwards refund requests for approval and processing.
  • Updates patient registration as necessary to ensure that the proper insurance is billed timely.
  • Reports to work on time as scheduled and follow safety rules and regulations.
  • Communicates effectively with all staff and unit coordinator on potential issues to find resolution.
  • Educates therapy staff on process improvement to limit denial errors.
  • Maintains patient and employee confidentiality.

Position Qualifications


  • High School Diploma or equivalent
  • One to two years of experience in a health care setting


  • Associates degree in accounting
  • Additional experience in a field related to records retention practices particularly related to hospital accounts receivable area
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Benefits That Make A Difference

While you’re making a difference in the health and well-being of our patients and communities, United Health Services takes care of you. We are proud to be able to offer our employees and providers a comprehensive benefits package that supports their needs today and for the future with a competitive retirement plan; comprehensive health, dental, vision and health savings and spending accounts; wellness programs that empower our employees to stay healthy and balance work and life goals; group life and disability options; and a generous paid time off (PTO) program. On top of that, we invest in you by offering tuition reimbursement and other programs designed to help you grow your career. The majority of these benefits are available to you for working at least 24 hours per week.

These are just a few of the perks and benefits you can expect when you join the United Health Services team. Be sure to ask your recruiter about all the benefits associated with the position you’re applying for.

Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.