Access Care Representative
Req #: 36663
Full Time
Shift: Days
Pre Registration
United Health Services Hospitals
Johnson City, NY
Weekly hours: 40
  • Position Overview
    • The Physician Pre Registration Access Care Representative is required to confirm patient appointments, demographics and insurance information three (3) business days prior to all scheduled physician office visits. The representative ensures that patient accounts are handled appropriately and in a timely manner. Staff are monitored on work rate, accuracy and phone standards. Must be able to demonstrate professionalism under busy conditions. Excellent customer service skills, communication and organizational skills are required. Experience in a call center environment and/or prior insurance knowledge is preferred but not mandatory. High school diploma or equivalent, with two (2) years experience in customer service or a similar field is required.
  • Position Requirements
    • Education/Experience
      • Minimum Required:
        • High School or equivalent, with two (2) years experience in customer services or similar field
      • Preferred:
        • Associate’s Degree in Communications, Liberal Arts or similar field, OR 5 years equivalent experience in lieu of degree

    • License/Certification
      • Minimum Required:
        • Not Applicable
      • Preferred:
        • Certified Healthcare Access Associate (CHAA)
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Why United Health Services?

We are one of the region’s top employers with an excellent reputation for the care we provide. Our pay, benefits and perks are very competitive. We’re compassionate about patients and respectful of each other. We offer you the stability, size, scope and capabilities of big city health systems, but with the trust and familiarity of more personalized care. We’re engaged with our communities. And, we recognize the importance of work-life balance. Discover the difference you can make, here with us, at United Health Services.

About Our Region

Binghamton, a friendly and close-knit city in Broome County, offers beautiful and affordable homes in downtown, suburban and rural settings, as well as good public and private schools. Nightlife and cultural activities include craft breweries, restaurants and award-winning wineries. First Fridays celebrate local artists and there are frequent music and food festivals. Outdoor activities also abound, from skiing and golf to hiking, biking and more.